SharePoint Workflow Integration

Bitscape’s Windows SharePoint Services facilitates a dynamic and customizable work setting for users or employees to generate, collaborate, accumulate and operate the business information. The workflow is unique method which allows users to arrange and run a set of work units and activities to generate an executive file for presentation of work process.

In SharePoint, Workflow process can control the life cycle of any project. The workflow can demonstrate the functions of system as well as human actions. In SharePoint the workflow functions can be simple as well as detailed which absolutely depends upon your company’s requirements. You can generate workflows which can be instigated by user or Windows SharePoint services.

The workflow explains regular day to day business processes of the enterprise which can be saved to the SharePoint documents. The latest workflow service known as “Workflow Manager” in SharePoint 2013 that performs a central role in the organization however it can be created and managed on Windows Workflow Foundation.

Workflow Manager as a SharePoint Server 2013

A new service in SharePoint 2013 is called Workflow manager which is planned to perform central role in enterprise however workflow created by workflow manager can leverage the capabilities of some additional enterprise features such as High Density and Multi- Tenancy, Activity/ workflow Management, Tracking and Monitoring, Instance Management, and fully Declarative Authoring.

Additionally a new plan which is known as SharePoint 2013 Workflow Platform designed, by SharePoint creator 2013, especially for Workflow Managers which facilitates new functionalities like,

  • Capability of Visual Workflows development by Visio 2013 add-in.
  • Within a workflow No-code web service calls triggered by new action.
  • Generate task and start a process separately.
  • Management between SharePoint 2010 workflow platform and 2013 workflow platform which facilitates producing a workflow regardless of platform tendency.

Microsoft also provides two resources to create and install workflow templates for SharePoint which are set into Visual Studio 2012. The designer of SharePoint 2013 has strong inbuilt tools to mechanize the business process with its workflow designer.

Essentially Microsoft SharePoint Server 2013 can restructure document collaboration with the workflow it gives. We at Bitscape facilitate the SharePoint workflow solution which allows any enterprise to enhance its productivity. We recommend you the workflow integrated with Microsoft products like, Outlook, Content Management Server and SharePoint by which you can manage our personal tasks. With Bitscape’s SharePoint workflow solutions you can easily get control on the life cycle of your documents.

Bitscape’s CRM Applications ( Customer Relationship Management )

Bitscape’s CRM applications or Customer relationship management applications assures to facilitate organizations customer retention and brand loyalty. However, Traditional CRM applications have failed to remain peace with changes in the market. These days’ customers have more choice and greater power than earlier. The CRM applications simply focused on sending better services and proactively meet customer needs in a complex global market. For the companies which are today looking to deliver a superior overall customer experience, then Bitscape’s CRM applications are the solution of choice.

Customer relationship management (CRM) refers to the practices, strategies and technologies which companies use to manage record and evaluate customer interaction in order to make sales growth by expanding and enriching business relationship with their customer. CRM systems are designed in a way to collect information on customer across different regions or points of contact between the customer and the company – which can contain the company’s website, telephone, live chat, direct mail, marketing resources and social media. CRM can also provide customer details information such as customer’s personal information, purchase history, first choices for buying and concerns.

Reasons for choosing Bitscape

Only Bitscape can deliver absolute, end-to-end customer lifecycle solutions. Traditional CRM can deliver only transactional, analytical and engagement features to manage all customer- facing operations. With modified new CRM delivers comprehensive broad on-premise and on-demand CRM solutions which are adapted to industry requirements and offer role-based customer intelligence.

CRM plays a significant role within the Bitscape customer experience portfolio, delivering customer experience across mobile, in –store, and field services with wide range of Bitscape foundation tools.

CRM Software

A CRM application is an enhanced way to manage so that your organization can be more structured, and do more with less. An efficient CRM application offers an organized, comprehensive view of a company’s customers and prospects and employees interactions with them. CRM software packages are available with down in prices as they migrated to host an applications or Saas solution which makes CRM available to a growing number of small and mid-size businesses.

CRM software combines customer information and documents into a single CRM database so business users can easily access the information and manage it. The most unique function of this software includes recording various customer interactions such as email, phone calls, social media and other channels.

Benefits of CRM

Which type of CRM product your business chooses is regardless, they recommend some of the same benefits, such as,

  • Comprehend which customers produce the most benefit

With the analyzing of buying behaviors and other customer data, your business can get to know better understanding of who are your best customers. Your business can easily differentiate the customer who provide highest profit margins and those who simply bring you the most revenue.

  • Evaluation of buying patterns

Understanding of customer buying patterns can again   assist you to spot potential high-value customers so that your business can make the most of your sales opportunities with those customers.

  • Capitalization on per-customer profits

Data which are gathered from CRM can help you lower the cost of selling to certain customers and assist you to increase profits from those customer interactions.

Bitscape’s Cloud Consulting services

Bitscape’s Cloud consulting services facilitates our customers to assess parts of clouds as their IT service delivery strategy, categorized which enterprise applications can be moved to the cloud, and also helps to identify target operating models, processes and technology which are essential for using cloud. We at Bitscape, use different range of cloud assessment to assess the presentation and capabilities of the various cloud services.

In business every owner has these questions, what is the most excellent course to the cloud for your organization? How the organization know which applications to host in the cloud – and which cloud technologies are the best suitable? Bitscape’s Cloud consulting services can facilitates our clients to speed up their drive to the cloud, renovate IT and reduce operational costs.

Our team of consultants contributes their efforts with you to assess the suitability of your applications for the cloud, choosing the right platform, and define a cloud strategy and roadmap for renovation and growth.



Need of Cloud Computing

Cloud computing is one of the unique type of technology which transform the role of enterprise IT division from  operating back office transactional systems of record to operating cutting edge real-time systems of commitment. The reality is to move towards cloud cannot be implemented haphazardly. A suitable and appropriate cloud strategy should take into account which can be technologically fit for each application and environment. Additionally, the probable investment cost and the revenue generated from business should be planned accordingly.

Many originations are realizing the benefits of moving to the cloud. The main part where complexities involved in implementation compared to the term cost benefit which moves fixed costs into operational costs. In reality cloud offers more than just cost saving.  The first question which comes in everyone’s mind is that, WHT CLOUD? And the answer is,

  • In today’s fast growing world every IT department is highly active in doing operational works which consists almost more than 70% of time and money which leave them with only 30% to innovate something new as far as technology is concerned.

Bitscape’s Approach

Bitscape will facilities and assist your business goals and objectives to categorized regions where the cloud resourses can be valuable and appropriate . The cloud with high efficiency will be merging with business and application so that in order to identify the most significant area of value. Once the business key strategies are identified, system and applications will be review for cloud viability.  The result will be planned which guides your organization so that you may leverage the benefits of cloud computing while minimizing the downside risk.

  • Evaluations: detail evaluations of existing infrastructure.
  • Classifying pain Points: classifying the point which may create difficulties while employing Cloud in existing infrastructure.
  • Security Audit: Identifying data security concerns.
  • Selecting appropriate Architecture: selecting a appropriate cloud architecture as per customer requirements, fitting faultlessly into their current IT landscape be it private, Public or Hybrid model.
  • Designing of Cloud Adoption strategy: the appropriate and accurate designing of strategy to implement the cloud so that the relocation and amalgamation happens without any fault and issues.
  • Business Continuity: ascertaining the plans for enterprise business continuity with covering backup, disaster recovery, high availability and preventing failovers so that business reamins unaffected.





Collaboration SharePoint 2013

Bitscape’s SharePoint server 2013 has some unique features which facilitates your enterprise social computing and collaboration easier. There are some features of social computing such as social networking tools like my sites, social content technologies such as blogs etc. which are creating a wonderful focus on SharePoint collaboration. With all these features users can easily capture and share the knowledge and a skill which is needed to complete their work. These are the most valuable sharing of information which promotes collaboration, progresses innovation and targets relevant content to the public who have to perceive it.

The features of social computing and collaboration in SharePoint server 2013 are manufactured upon a record of properties that integrates information about people from many kinds of business application and directory services.

SharePoint 2013 contains innovative collaboration features like Community Sites and microblogging, which allow workers to interact with one another based on shared interest instead of just as they  work in the same department or on the same project. SharePoint carries the sites, document and other information which users concern about and assists them share what they know easily.

When employees start using microblogging, news feeds, tagging features and some other features it creates their participation in the conversation better and more meaningful. New work related ideas can be simply and liberally exchanged, discussion can be formed for the tasks based on shared information.

Features of Collaboration SharePoint 2013

The features of collaboration SharePoint on community sites, My sites and team sites in SharePoint 2013 make it easy for users to find and connect with the people and content that matter to make their work better and to share information and ideas.

  • MY Sites and team sites in SharePoint Server 2013
    • The interactive newsfeed on My site and team sites can help users to keep updated with other people through real-time microblogging message and status updates. With My Site has a unique act like it acts as a central location where users can follow their tasks and access the document and information.
  • Community Site features in SharePoint 2013
    • People can use the community sites where they can find and share information and ideas, find people with similar interest and knowledge and build status. Enterprise users can use SharePoint site and list directly to expand Community Site features as the Community Site features does not expose specifically.

SharePoint 2013 has a big ambition to create advance product both on social platform as well as a content management environment.

Four Key Investment areas

The latest version of SharePoint 2013 is the result to current IT trends. Microsoft is most early adopter than an innovator in this context. Cloud services and the usage of mobile end devices are already common practice. Microsoft brings such trends with SharePoint 2013, focusing on four key investment areas:

  • Cloud readiness: the structural design was geared to proficient interaction within and with the cloud.
  • Social Collaboration: utilities for modern forms of collaboration were provided.
  • Mobile Devices: collaboration while using mobile end devices is supported.
  • Web content management: the main focus will be on the efficient provision and user friendly presentation of contents in the intranet and internet.

With Microsoft Bitscape is bringing systematic basic SharePoint functions, so that the from the users perspective SharePoint 2013 is more evolutionary.