Protecting Azure resources with Recovery Services vault

Like many businesses, as their organization began rapidly migrating and deploying solutions to Azure, the demand for data protection in the cloud has also increased. That’s why Microsoft developed Azure Recovery Services vault to help manage their backup and disaster recovery needs natively in the cloud. Contact Bitscape to find out more on how we can help you use this same solution to meet your data recovery needs.

View: Protecting Azure resources with Recovery Services vault

Dynamics 365 automates complex transactions and business processes

Microsoft developed COSMIC (Customer Obsessed Solution Management and Incident Care) to help streamline the tasks required to complete a transaction. It provides a clear view of the case as it progresses and uses defined stages to show status from start to finish. It’s one tool of many that your business can leverage with Microsoft Dynamics 365. Contact us for more.

View: Dynamics 365 automates complex transactions and business processes

Microsoft uses analytics and data science to enhance the user experience

People need solutions that are easy to use and provide a great customer experience. Microsoft has made this a core tenant of solution usability. With products like Azure Data Factory, Azure Data Lake, and SQL Server Analysis Services, Microsoft has created a data platform that allows them to collaborate and scale. Contact us to find out how we can help you integrate this same tech.

View: Microsoft uses analytics and data science to enhance the user experience

Upgrade to avoid end of support for SQL Server 2008

Microsoft has a number of products that evolve over time. SQL Server 2008 is no exception. That’s why it’s time to upgrade. With SQL Server 2017, you don’t just get an update–you get in-memory performance across workloads, mission-critical high availability, end-to-end mobile BI, and in-database advanced analytics with security features. At Bitscape, we’re here to help you get the right tools for the job. Contact us to find out more.

View: Upgrade to avoid end of support for SQL Server 2008

Customer Service Key Capabilities

Digital innovation has changed the landscape of every industry. With increased customer knowledge and commoditized products and services, businesses are focusing on customer experience to develop key differentiators from their competition. Microsoft Dynamics 365 enables consistent experiences across any combination of self- and assisted service engagements, so your customers can get a quality experience every time and Bitscape can help. Contact us today.

View: Customer Service Key Capabilities

Backup and Disaster Recovery

You need to back up your data. But you shouldn’t use just any service, you need a platform your team is already familiar with, a platform you can trust. You need Microsoft Azure. Azure offers an effective solution with enormous capacity for storage, built-in security, and cloud datacenters all over the world. At Bitscape, we want to help you adopt the solution you need with Azure. Contact us for more information.

View: Backup and Disaster Recovery

Bitscape Customer Story: Adani Australia digitally transforms internal operations, business processes and workplace to be more agile

Industry:

Manufacturing  |  Pharmaceuticals | Oil and Gas | Media Entertainment | Retail |Government

 Products/Solutions:

SharePoint Online |MS Flow | Graph API |Power APP |AZURE API

Azure Web Service: SAP to SharePoint document transport |Azure DataLake |Azure Web Job

Solution Summary

Adani Australia digitally transforms internal operations, business processes and workplace to be more agile to meet challenging business asks thanks to Microsoft PowerPlatform and Office 365.

Adani Australia is a multi-dimensional energy and infrastructure company, dedicated to delivering energy solutions for an advancing world. It owns and operates Abbot Point Terminal which has been exporting Queensland coal responsibly for more than 30 years. Adani Renewables Australia’s first solar farm Rugby Run near Moranbah will supply 65MW of renewable power in phase 1, with the capacity to expand up to 170MW. The Carmichael Project is a 27.5mtpa coal mine and 200km rail line.

Bitscape and Adani Australia, developed, designed and implemented Office 365 and PowerPlatfrom empowered commercial system and insights system to overcome this problem and help them meet business accountability and transparency at every level for internal operations.

Challenge:


With business and processes getting stiff requirements of transparency and processes including their business dealing with different vendors, service providers, other companies, being tracked at every level in semi-automated excel and email-based processes creates clear issues of accountability, agility and fast decision making their business need today.  The processes in use had multiple challenges that included no tracking for approvals, C level approval complexity, no view of commercial processes such as invoices, payments, contracts tracking.

Solution Strategy

Functionality involved

  • Role based Dashboards i.e. Admin/ Approver/Requestor.
  • Email notification at each level i.e. Approver, Requestor, HOD
  • Attachment of supporting documents.
  • Mobile base Approval System for CEO/CIO level user
  • Role based Dashboards i.e. Admin/ Approver/Requestor.
  • Automated workflow in each module.
  • Insight Reporting for C level users with Power BI Dashboards.

Results

The transformation helped Adani Australia to manage key and insights for operational efficiency. Some of the results as under

  • Live tracking of Commercial request (PR to SES realised) status as well as their approvers status and comments.
  • Role based Dashboards i.e. Admin/ Approver/Requestor.
  • Power BI reports for Management/ CEO/ CIO.
  • PDF conversion of Approved request (PR /NFA /Invoice /SES)
  • Document Management of Approved Request (Knowledge Management)
  • C level reporting generated on dashboards using Power BI

Bitscape Customer Story: Essentra PLC digitally transforms multiple operations and gains critical insights

Industry: Manufacturing | Pharmaceuticals | Oil and Gas  |Media Entertainment | Retail Government

Products/Solutions: SharePoint Online | Microsoft Power BI | MS Flow |  Graph API | SQL SSRS | Power Platform

Solution Summary:

Essentra PLC digitally transforms multiple operations and gains critical insights thanks to Power BI, Flow, graph API and Microsoft software as service cloud.

Essentra is a leading global provider of essential components and solutions with four global divisions: Components, Packaging, Filters and Specialist Components. Every day Essentra produce and distribute millions of small but essential components and their international network extends to 33 countries and includes 45 principal manufacturing facilities, 30 sales and distribution operations and 4 research & development centers.

With more than 5000+ Office 365 users on Microsoft Cloud platform it partnered with Bitscape to work and leverage the platform to help them implement strategic transformation for various operations and insights needed by their strategic business units.

With the help of power platform and Microsoft O365 platform, Bitscape created multiple transformational solutions for them which included Capex Approval system, commercial system, Power BI Dashboard for Mattec System (3rd Party Manufacturing Execution system), compliance, risk mitigation and specific to business processes systems.

Challenge

  • Data maintained and used in MS excel and it was not manageable.
  • No tracking of approvals.
  • Do not get the live status of the Request i.e. Capex, Invoice Status, Payment Status, production reports.
  • Lack of tracking for the approvers comments as well as status.
  • No insights to Management for overall status of production of materials
  • Lack of tracking for the Action owners and their comments as well as status.

Solution Strategy:

  • Live tracking of Capex status as well as their approvers status and comments.
  • Dashboards for Admin/Approver/Requestor.
  • Power BI reports for admin.
  • PDF conversion of Approved capex
  • Live tracking of Commercial request (CAPEX to Invoice realised) status as well as their approvers status and comments.
  • Role based Dashboards i.e. Admin/ Approver/Requestor.
  • PDF conversion of Approved request (Capex / PO / Invoice)

Results:

The transformation helped Essentra to manage key actions from meetings, projects, incidents, audits and monitor quality control. It provided real time visibility and status for every action within the organization or the strategic business unit along with critical insights reports for production.

 

Industry: Manufacturing | Pharmaceuticals | Oil and Gas |Media Entertainment | Retail Government Products/Solutions: SharePoint Online | Microsoft Power BI | MS Flow | Graph API | SQL SSRS | PowerPlatfrom Solution Summary Essentra PLC digitally transforms multiple operations and gains critical insights thanks to Power BI, Flow, graph API and Microsoft software as service cloud. Essentra is a leading global provider of essential components and solutions with four global divisions: Components, Packaging, Filters and Specialist Components. Every day Essentra produce and distribute millions of small but essential components and their international network extends to 33 countries and includes 45 principal manufacturing facilities, 30 sales and distribution operations and 4 research & development centers. With more than 5000+ Office 365 users on Microsoft Cloud platform it partnered with Bitscape to work and leverage the platform to help them implement strategic transformation for various operations and insights needed by their strategic business units. With the help of power platform and Microsoft O365 platform, Bitscape created multiple transformational solutions for them which included Capex Approval system, commercial system, Power BI Dashboard for Mattec System (3rd Party Manufacturing Execution system), compliance, risk mitigation and specific to business processes systems. Challenge • Data maintained and used in MS excel and it was not manageable. • No tracking of approvals. • Do not get the live status of the Request i.e. Capex, Invoice Status, Payment Status, production reports. • Lack of tracking for the approvers comments as well as status. • No insights to Management for overall status of production of materials • Lack of tracking for the Action owners and their comments as well as status. Solution Strategy • Live tracking of Capex status as well as their approvers status and comments. • Dashboards for Admin/Approver/Requestor. • Power BI reports for admin. • PDF conversion of Approved capex • Live tracking of Commercial request (CAPEX to Invoice realised) status as well as their approvers status and comments. • Role based Dashboards i.e. Admin/ Approver/Requestor. • PDF conversion of Approved request (Capex / PO / Invoice) Results The transformation helped Essentra to manage key actions from meetings, projects, incidents, audits and monitor quality control. It provided real time visibility and status for every action within the organization or the strategic business unit along with critical insights reports for production. “We started reaping benefit of the Microsoft platform to transform our operations and strategic business units. The Power BI and Flow really helped us explore further. The folks at Bitscape are very knowledgeable and continue to add value to our journey of exploiting full features of Microsoft cloud and business platform.” - Harsha Venkatrao – Global Head of Custom and Enterprise Solutions – Essentra