13 Tech Experts Predict The Industry’s Biggest Challenges In 2019

How is your business preparing for change? This year is set to be the biggest year in tech ever, but some businesses are still struggling to incorporate the cloud that will make the most promising innovations possible. If you still need to modernize your IT, we can help. At Bitscape, we have industry experience helping businesses just like yours to modernize your desktop and IT.

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Itaú Unibanco boosts service availability and data processing with SQL Server 2019


As a banking leader in Latin America and one of the largest banks in the world, Itaú Unibanco handles thousands of transactions every second. Operating on an aging data infrastructure, the bank found it difficult to expand its digital services without breaking SLAs or putting its guarantee of continuous service availability at risk. Since it migrated database services to Microsoft SQL Server 2019 based on Intel datacenter technologies, Itaú Unibanco can confidently scale data collection and infrastructure maintenance while it delivers the high level of service its private and commercial banking customers rely on.

Azure SQL Database Managed Instance

Managed Instance is a resource type in SQL Database that enables you to quickly and confidently move your SQL Server databases (2005 and newer) at scale to the cloud. Companies report a 212% return on investment by moving their SQL Server databases to Azure with less that 6 months post-migration payback. Read this infographic for more on how straightforward and economical migration can be.

View: Azure SQL Database Managed Instance

Using AI To Augment Customer Service Agents

There is seldom a sector or field that is not undergoing some form of transformation driven by a wave of digital technologies that are upending traditional ways of doing things — including customer service. While many of claims of disruption suffer from over-hype, the way companies engage with customers is one domain where claims are justified.

A recent report from Deloitte highlights how customer service has transitioned from the cost centers of old to create experiences that delight customers and turn them into brand devotees. Read this blog for insight on the various ways enlightened organizations are using technology and automation to empower humans to augment and enhance customer experiences.

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Why Microsoft Services for Modernization

Ready to move your applications to a modern cloud?

The Modernization Solution from Microsoft Services provides a thorough approach to move applications, data and infrastructure to an enterprise-ready cloud.

While migration requires commitment, Microsoft Services provides unparalleled guidance and support during the entire process.

View: Why Microsoft Services for Modernization

A Developer’s Guide to Building AI Application

Like the vast majority of Nepalese, Melisha Ghimere came from a remote village from a family of subsistence farmers who raised cows, goats, and water buffalos. Seven years ago, she watched her relatively wealthy uncle and aunt lose a lot of their herd to an outbreak of anthrax; they were never to recover their economic footing. Melisha went on to college thinking about the plight of her family. In college, she worked to develop a predictive early warning solution to help farmers. With a team of four students, they researched livestock farming, veterinary practices, and spoke to farmers. They built a prototype for a monitoring device that tracks temperature, sleep patterns, stress levels, motion, and the activity of farm animals. Melisha’s AI system predicts the likely health of each animal based on often subtle changes in these observations. Farmers are able to track their animals, receive alerts and actionable recommendations. Although her project is still in its infancy, the field tests have shown the solution was about 95% accurate in predicting risks to an animal’s health. Melisha and her team were able to help a family prevent a deadly outbreak of an anthrax infection by identifying a diseased cow, before symptoms were evident to the farmer. Melisha’s team was a regional finalist in Microsoft’s Imagine Cup competition in 2016.* For more to inspire you to embrace AI, read this developer’s ebook. Then contact us to find out how we can help make AI work for you!

* The Future Computed–Artificial Intelligence and its role in society–Microsoft

View: A Developer’s Guide to Building AI Application