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Bitscape Microsoft Azure BOT Services | Benefits | Bitscape Blog

Many of you must be wondering that what exactly does this Azure bot do and what does it mean. Bots are nothing but a way by which one can undergo a feeling of dealing with an actual person or an intelligent robot instead of a computer.

Azure Bot Service

One can better understand BOTS as applications that can interact with users in a way that is more conversational. Texts, cards and speech, all are equally useful means of communication with these Bots. With the latest Azure BOT Framework as a set of AI tools from Microsoft, it is now possible to create or rather build customized Bots that can support multiple types of user interactions. Azure Bot Service and Bot Framework provides tools to build, test, deploy, and manage intelligent bots, all in one place.

Some of the many benefits of using Azure bots are:

  1. It builds conversational experiences for your customers
  2. The Bot Framework enables you to build bots that can also use natural language and gives users more freedom to be natural and expressive in their interaction by easily adapting to the usage of text, speech, images, rich text and action buttons.
  3. Can reach out to your customers wherever they interact
  4. Can deliver personalized experiences to customers without compromising ownership and control of customer data

An imminent platform for not only building but also connecting, testing, deploying and sharing smart bots, Bot Framework allows to build these smart bots and also to integrate smart features such as natural language understanding, image recognition, speech and much more using any web browser without the need for any specific editor, which might not even need a code programming and can also be scaled whenever necessary..

Bitscape has always been a major player when it comes to providing the best of services, being one of the most trusted channel partners of Microsoft. Bitscape is serving its clients not only in India, but also Canada and the US for application development and Microsoft technology-based solutions using SharePoint, Office 365, Dynamics CRM, Azure, Power BI and Business Intelligence.