According to Harvard Business Review, 99% of businesses surveyed reported they intend to implement big data analytics and AI in the near future. On the flipside, only around 30% have succeeded. This article makes a case for accelerating plans to integrate big data analytics and AI into business practices. With the Microsoft Azure cloud, Bitscape helps turn plans into action by using Microsoft Power BI and Microsoft Dynamics to gain the deep data insights needed to spark innovation and growth.
Leading tire company Michelin put together a team dedicated to engineering a game-changing experience that would allow customers to bypass the in-store line and reclaim their day. Watch this video to see how Microsoft Dynamics 365 for Field Service allows Michelin to make the customer experience remarkable by allowing customization of Michelin’s OnSite app.
Dynamics 365 for Field Service enables businesses to move from reactive to proactive field service by bringing together IoT and AI with Field Service. It leverages advanced analytics, machine learning and the Internet of Things to move organizations from a costly break-fix model to a never-fail service model.
Redefine service with Dynamics 365 and enhance your customers’ experiences. Contact us today to get started!
Honeywell has always been known for making “things.” Thanks to the power of data and Dynamics 365, it now makes connected things — leveraging the Internet of Things (IoT) to drive innovation and deliver more value to customers.
“Honeywell has always made great products,” says Scott Harkins, Vice President of Honeywell’s IoT Partner Programs, Connected Homes. “Now we make great products that are connected. And this connectivity unlocks a whole new relationship with our consumers. For the first time, we’re learning from massive numbers of consumers how they use our products and what’s of interest to them. And we can inform them when we add new features.”
How can you harness the full power of data? With Dynamics 365, you can deliver predictive and proactive service that improve customer experiences and empower employees. Bitscape can help. Contact us today to get started.
We’ve talked a lot about the importance of aligning marketing and sales. Shared data and goals lead to better lead generation and conversion, benefitting everyone. But we also understand that synchronizing these two departments is easier said than done. Using compatible tools like Dynamics 365 for both marketing and sales is a great first step. Check out this article for ideas on how to form a lasting relationship between these two essential functions. And contact us today to learn more.
The time of blast email marketing is over. As both the marketplace and available technology evolve, so does the marketing needs of your business. New technology like Dynamics 365 offers an automated marketing solution to help even small businesses deliver the personalized content customers have come to expect. Contact us today to learn more about how you can integrate Dynamics 365 and provide the experience your customers deserve.
Marketing automation offers the best of both worlds by increasing productivity while decreasing overhead. Running your marketing efforts through a single, concise dashboard helps your sales reps prioritize their efforts towards the most promising leads. Check out this infographic and contact us today to learn more about how Dynamics 365 for Marketing can get you started building strong relationships with the right customers.
Coordinating teams and tools can be difficult, especially for global brands. That’s why Swarovski is letting go of its multiple sales tools in favor of a single, cohesive, connected system. Check out this video to learn more about Swarovski’s journey to a more integrated sales force with Dynamics 365.
Today’s businesses are overloading sellers with multiple sales tools that complicate an already involved sales process. Despite significant investments of time and money in implementing these processes, they don’t actually help sellers do their jobs better. Check out this infographic to learn how Dynamics 365 can alleviate these pains and increase productivity with a single, intuitive system. Contact us today to find out how we can help you adopt the right sales tools for your business needs.
How does the oldest bank in the UAE stay relevant? According to Mashreq Bank, the secret is in their people and their culture of innovation. Modern tools like Dynamics 365 capture important customer data so sales reps can spend more time focused on their clients. Check out this video to learn more about how they are using technology to support their sales team.